Live Customer Metrics
To provide complete transparency and accountability to our customers, we post metrics and customer feedback LIVE and UNFILTERED on our website in real time. To see how we are measuring up right now click here.
We Guide The World’s Best Organizations By Innovating Their Customer Experience Through Technology, Proven Methodology & Data
Experience Award-Winning Service & Support
We Only Focus on Two Things
Contact Center
Wherever you are on your contact center journey, we can help you choose a platform, help with execution, or optimize your existing system.
Unified Communications
Let us be your guide to unified communications success. From strategizing a new deployment to optimizing an existing one, we can help you get where you need to be.
Our X Factor: Speed & A Heart For Service
Rapid Response
Communicating with Urgency
Speed of Resolution
We guarantee help desk response times 8x faster than the industry average (per Zendesk National Help Desk statistics). We are passionate about creating unforgettable customer experiences in every single interaction, which may be why our customer attrition rate is <2%. We’re so confident in our ability to deliver world-class support that if any customer feels we’ve fallen short of an exceptional experience, our employees are all empowered to offer a $100 Amazon gift card on the spot.
3 Ring Answer Policy
Your call will be answered within 3 rings by an Inflow employee who can assist and solve your needs on the spot – whether that’s a request for support, accounting or sales.
Contact us Today
Contact us to find out the benefits of partnering with Inflow to design, deploy and maintain your unified communications solution.
Supporting Over 800 Customers Around the World
