March 1, 2021

Portland, Oregon – Inflow Communications, an innovative provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, has won the Genesys North American Partner of the Year Award for 2021. The award was presented virtually to founder and CEO, Travis Dillard, on February 24, 2021, at the Genesys Inspire 2021 global kick-off.

Inflow Communications, a Genesys partner since 2015 and currently a Genesy Gold Partner, has made great strides in building an implementation and professional services practice to ensure their customers get the most benefit from the Genesys Cloud platform.

Travis Dillard said “It is a huge honor to be recognized by Genesys, especially in light of the formidable competitors we have in this space. It’s a testament to our employees and the investment in time and resources we’ve made to become a powerful partner for Genesys.”

With the addition of a Genesys Cloud Technical Account Team and software integration developers, Inflow has created a robust team of experts to design, deploy, and manage their customers’ Genesys Cloud platform.

“We’re eager to continue helping our customers benefit from our offerings on the Genesys platform. There’s so much more we can do to help our customers capitalize on the technology and their customer experience strategy. From CRM integrations to artificial intelligence, bots, and more. With so much progress being made in the industry, it’s definitely an exciting place to be.” Dillard continued.

About Inflow Communications

Based in Portland, Oregon Inflow Communications is an innovative provider of strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions to over 500 customers nationwide. Inflow has grown to be a trusted advisor in its market through the high caliber of its work, problem-solving approach, and focus on client satisfaction. More information can be found at

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution, and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability, and flexibility. Visit

via PRweb