Inflow Communications Named Genesys Gold Partner
By Mike Dolloff
Inflow is pleased to announce we have earned the designation of being a Genesys Gold Partner! Having started the partnership in 2016, this rapid achievement of Genesys’ highest partner tier reflects Inflow’s commitment and success guiding the world’s best organizations on their journeys to better customer experiences.
Striving To Deliver The Best In Unified Communications
Over 5 years ago Inflow intentionally started building upon a rich unified communications pedigree to develop deep expertise within the technology, operations and business aspects of contact centers. 2019 is going to be another great year with our customers and Genesys as we strategize, execute and optimize the best contact center and customer experience technologies to help organizations!
Inflow is constantly evaluating and diligently vetting the right companies to partner with in order to elevate our unparalleled customer satisfaction within the Unified Communications space. When we decide to add or replace a solution within our robust arsenal we have a thorough process in place. That process ensures that partner, and not just the solution helps enhance the customer experience we are known for. The quick ascension to Gold Partner status reflects our confidence in both our vetting process and the quality of solutions Genesys provides.
Genesys powers more than 25 billion of the world’s best customer experiences every year. The top-industry analysts agree: Genesys is the only leader in both cloud and on-premise customer experience solutions.
Great customer experience drives great business outcomes. More than 11,000 companies in over 100 countries trust Genesys. That’s how Genesys became the industry’s #1 customer experience platform. Helping companies deliver seamless omnichannel customer journeys and build lasting relationships is what we do. From marketing to sales, to service—make every moment count.
How Being A Genesys Gold Partner Helps Our Customer
Having two organizations so closely aligned in the quest to provide a best in class customer experience can be powerful for your organization. Being named a Gold Partner gives the team at Inflow the ability to continually build our skills to deliver quantifiable business value for our customers. Our team at Inflow represents the best in the industry, and we are always looking to improve. Genesys provides industry-leading training, support, and incentives to ensure we deliver on that commitment to you, our customer.
Contact us today to find out how our partnership with Genesys can transform your customer experience!