Contact Center Mistakes

Watch this 1 minute video. Contact Center mistakes to avoid

It’s time to stop treating your customers like strangers.

Admit it, you don’t like when someone you’ve met repeatedly doesn’t remember your name. Now translate that into the business world: why would customers stay with you if they don’t feel a connection? Like you value them?


Here are some pitfalls to avoid:



Inflow has on site or cloud Contact Center solutions that will turn your customers into your best friends!


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About Inflow

Founded in 1997, Inflow is one of the nation’s top Unified Communications and Contact Center consultants in today’s market. Pioneers in cloud unified communications and cloud contact center success, Inflow is the first company to provide contact center consulting and training focused solely on helping you elevate your customer experience.

With over 200,000 endpoints supported under Inflow’s innovative success programs around the world, Inflow built its brand and reputation around providing unrivaled customer support. Inflow is in Mitel/ShoreTel’s top 2% in global customer satisfaction, and quickly acquiring a top spot with RingCentral, Genesys PureCloud and NICE inContact.

By partnering with Inflow, you can expect the highest level of strategic consultation, execution, and optimization available in the industry.