New Year, New Site & New Sights for ShoreTel & Contact Center

By Travis Dillard, Inflow Communications

If you’ve been following us for a while, you may have noticed our site has a new look. If you haven’t explored, please take a tour now! Our site is brighter, faster and easier to navigate than ever before – whether you’re on a tablet, phone or desktop.

You’ll also find some slick new visuals that help you see live and unfiltered data directly from our helpdesk about how happy our customers are right now.

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Plus, find all the ways in which we are laser-focused on being the best ShoreTel Unified Communications and Contact Center integrator in the country. Also read up on our support systems including Our X Factor, which includes our guarantee to be 8 times faster than industry average in response – we’re the best in ShoreTel customer support for good reason. Review our Support pages now to find out why.

And if you have a question, say hi to one of our knowledgeable and friendly Client Relationship Managers via live chat. Whether you just want to find out more about the latest in the industry or you have an issue, we’re able to screen share with you and show you around the new site and discuss our solutions directly with you.

And while you’re at it, read up on our solutions, from ShoreTel Connect, ShoreTel On Site, ShoreTel Cloud, ShoreTel Hybrid, ShoreTel Contact Center (see, we told you we were laser-focused).  Also, you’ll find information about inContact cloud contact center – we’re ecstatic to say that we’re the only partner in the country that can consult, deploy and support the inContact platform.

We spent days, weeks and months, collaborating with our marketing agency to bring you a simple, uncomplicated site that gets you to the information with a simple swipe or click. We’re coming out of the gate in 2016 with exciting new ideas to take our already great contact center practice and making it the best in the nation. Join us for the ride!

About Inflow

Founded in 1997, Inflow is one of the nation’s top Unified Communications and Contact Center consultants in today’s market. Pioneers in cloud unified communications and cloud contact center success, Inflow is the first company to provide contact center consulting and training focused solely on helping you elevate your customer experience.

With over 200,000 endpoints supported under Inflow’s innovative success programs around the world, Inflow built its brand and reputation around providing unrivaled customer support. Inflow is in Mitel/ShoreTel’s top 2% in global customer satisfaction, and quickly acquiring a top spot with RingCentral, Genesys PureCloud and NICE inContact.

By partnering with Inflow, you can expect the highest level of strategic consultation, execution, and optimization available in the industry.