By Travis Dillard, Inflow Communications
We were listed in ShoreTels Circle of Excellence just a month ago and now were excited to announce that weve been awarded the highest available level in the ShoreTel Champion Partner Program, Platinum. Based on a combination of technical certification, demonstration capability, sales volume criteria and?customer satisfaction, its fantastic news for us and tells us how were doing.
(Interested in seeing how happy our customers are? We showcase our customer happiness metrics, live and unfiltered here.)
The Champion Partner Program was designed to strengthen the relationship between our partnership and as we strive to become the nations leading ShoreTel Contact Center Provider, we feel very fortunate to be named a Platinum Partner.
Of the award, David Petts, senior vice president of worldwide sales at ShoreTel said, The advanced, award-winning ShoreTel technology combined with the expertise of Inflow Communications means more customers are enjoying greater flexibility, productivity and cost savings than ever before.
This sort of feedback is what we live for and we credit the success to our knowledgeable staff, our commitment to exceptional service and laser focus on uniquely superior ShoreTel business communication products. We also pursue continuous quality improvement with our 8x guarantee, a commitment that our staff will respond to customer needs and requests, eight times faster than the industry average. Interested in learning more? Read more about it here. ?
Since ShoreTels first product shipment in 1998, customer satisfaction has been a top business priority for us, and as a ShoreTel partner, we are committed to adhere to this primary business value.
During our hard and steadfast work, its great to hear this bit of news and know that were staying on track with our leadership goals in ShoreTel Communications and ShoreTel ECC Enterprise Contact Center. But we know the wheels don’t stop spinning while we celebrate so we’ll get back to work with a little extra spring in our step.?
Want to read the full press release? Read more here.
Founded in 1997, Inflow is one of the nation’s top Unified Communications and Contact Center consultants in today’s market. Pioneers in cloud unified communications and cloud contact center success, Inflow is the first company to provide contact center consulting and training focused solely on helping you elevate your customer experience.
With over 200,000 endpoints supported under Inflow’s innovative success programs around the world, Inflow built its brand and reputation around providing unrivaled customer support. Inflow is in Mitel/ShoreTel’s top 2% in global customer satisfaction, and quickly acquiring a top spot with RingCentral, Genesys PureCloud and NICE inContact.
By partnering with Inflow, you can expect the highest level of strategic consultation, execution, and optimization available in the industry.