They are NOT all the same – What You Need to Know Before Choosing a Hybrid Unified Communications Model
Unified Communications as a Service (UCaaS) will represent about 50 percent of the Global VoIP market in five years. What direction should you go? Analysts predict that the future global IP telephony market will be a 50/50 split between organizations using cloud VoIP or On Site VoIP / On Premises VoIP. I can tell you from experience, Hybrid Unified Communications offers the best of both worlds and it is here to stay.
Advances in the telecomm industry with a pinch of creativity has given customers the freedom to design and consume Unified Communications technologies on their own terms. Take a look at the examples of Hybrid Unified Communications below that we successfully deployed for some of our clients:
• On Site VoIP System with Unified Communications Applications in the Cloud
• On Site Unified Communications at the Core and Cloud VoIP at the Remote Office
• Disparate On Site VoIP System(s) with a Cloud Contact Center Overlay
• Integrator-Provided Unified Communications as a Service (UCaaS)
I’m talking about each one of these models in great detail in a free 13-page white paper: “Hybrid Unified Communications: The Alternative to Cloud VoIP and On Site / On Premise VoIP.” I offer key insights and case studies to help pinpoint the best model for your business needs – download the white paper and learn more today! After reading it, please don’t forget to leave me a comment below about which you would think it best fit your business and why.
About the author: Travis Dillard is the President of Inflow Communications, Inc. He joined Inflow in 2006 and began shaping Inflow, a firm that strives to be the most competent Unified Communications provider in the nation. In 2009, Travis became President and owner of Inflow and hasn’t looked back.
Travis has been in the technical communications field for over 20 years. He was also the founder of Packet Network Architects (PNA), a Northwest Wide Area Network (WAN) integrator that specialized in Voice over IP and Frame Relay technologies.
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Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies.
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