Live Support Metrics

Live Support Metrics

Inflow Has You Covered

Inflow provides world class support services and ensures coverage for all your business operations.

With 24 hour a day support, and our dedication to detail, your business concerns will receive the attention they deserve. Support you can expect from Inflow includes:

  • All Software Upgrades
  • Advanced replacement of critical hardware
  • Three-day advanced replacement of telephone sets

Our Support Metrics

Inflow is now happy to provide our customers with honest, real time support metrics that show a number of aspects of our support operation.

Now you can easily view statistics that reflect our customer involvement, and customer satisfaction results. We show metrics for support and orders that detail:

  • Response time
  • Support happiness
  • Solution time
  • Order happiness

Take a look at our Support metrics page to find out more

Thanks!

We will be out of the office on Friday, July 3rd, 2020, in observance of Independence Day. During this time, our emergency on-call will be able to handle any system outages or emergency issues that arise. For non-emergency issues, we will be back in the office on Monday, July 6th, 2020.

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