Live Support Metrics
Inflow Has You Covered
Inflow provides world class support services and ensures coverage for all your business operations.
With 24 hour a day support, and our dedication to detail, your business concerns will receive the attention they deserve. Support you can expect from Inflow includes:
- All Software Upgrades
- Advanced replacement of critical hardware
- Three-day advanced replacement of telephone sets
Our Support Metrics
Inflow is now happy to provide our customers with honest, real time support metrics that show a number of aspects of our support operation.
Now you can easily view statistics that reflect our customer involvement, and customer satisfaction results. We show metrics for support and orders that detail:
- Response time
- Support happiness
- Solution time
- Order happiness
Take a look at our Support metrics page to find out more
Your Strategic Advisor for Unified Communications & Contact Center Success
Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies.
Supporting Over 200,000 Endpoints Around the World
- Inflow Continues To Redefine Customer Experience By Partnering With Teleopti
- The State of Unified Communications As A Service in 2019
- Using the Mitel Emergency Notification Application
- Defining Operational Excellence In Contact Center Reporting: Part 2
- The Rise Of Unified Communications As A Service