ShoreTel 13.2 Release: Full Feature List

ShoreTel 13.2 Release: Full Feature List

Earlier this year, we did a post reviewing some of the new features included in ShoreTel®’s newest 13.2 software release. Based on popular demand, we are expanding on that earlier post with a FULL LIST of all of the new software features included in ShoreTel 13.2.

 

ShoreTel 13.2 Release Features Include:

  • Contacts Tab for all users in Shoretel Communicator for Windows
  • Softphone for Mac Communicator
  • iChat Integrations for Mac Communicator
  • Server based Music on Hold & Internal Music on Hold
  • Platform Communicator for Windows now supports Enhancements – Windows 8 Pro/Enterprise, 32-bit, SP1; Windows 8 Pro/Enterprise, 64-bit, SP1
  • Communicator for Mac OS support: OS X 10.8 (Mountain Lion)
  • VMware Support: VMware 5.1 is now supported for HQ and DVS servers
  • ShoreTel IP-530 Phone: No longer flagged as unsupported during installation/upgrade
  • Communicator New WebRTC (Google/GIPS) softphone voice engine: Enhancements – Communicator for Windows (replaces legacy SoftPhone engine)
  • Communicator for Mac (new!)
  • Improved codec support (G.711, G.729, G.722)
  • Improved voice quality on “lossy” IP networks
  • Improved Jitter Buffer
  • Requires Professional Access License
  • Communicator for Web now supports:
  • MS Internet Explorer v. 10 (Windows)
  • Safari 6 (Mac)
  • Instant Messaging “toaster pop-up” notification changes (Communicator for Windows)
  • If using OCS/Lync for IM server and Enhanced Mobility is enabled
  • The pop-up changes from a “Message preview” to a “New conversation” notice – this improved support when using multiple IM clients (e.g. ShoreTel Mobility)
  • Security New “Voicemail Callback” Class of Service added
  • Enhancements (Also added in 12.3 GA7)
  • SoftPhone Communicator Toolbar “dial” actions are now functional when using
  • Enhancements the SoftPhone (Dial, Barge, Pickup, etc.)
  • TAPI-based third party apps can now initiate calls when using softphone
cookie