We love to hear from our customers! Customer feedback helps us provide better service and support for our Unified Communications customers today, and helps prepare us for the future of VoIP phones and telecommunications technology as we work to discover solutions that will best serve our customers in years to come.
This month we sat down with Paul Wogan, Director of IT for new Inflow customer Organically Grown Company, an organic produce wholesaler with offices in Eugene and the Portland metro area. This past fall Inflow helped Organically Grown roll out a new ShoreTel® Unified Communications and VoIP business phone system in a two-stage installation that began at their flagship office in Eugene, Oregon. Paul was kind enough to let us film the interview which you can find below as well as on our Customer Testimonial section of the site.
Organically Grown was faced with a situation we find many of our customers in when they begin their search process. Older, traditional PBX phone systems start to feel clunky and limited in their functionality and therefore unable to support a growing employee base, future company objectives, or an increasingly mobile workforce. Efforts to stay in contact with employees and customers scattered across wide geographic areas are often hindered by the absence of solid conferencing options.
We encourage you to check out this short video to learn why our customers have chosen Inflow Communications for Unified Communications from ShoreTel® to help integrate voice, instant messaging, video conferencing, email and their mobile devices.