I don’t want to pay for a trunk I might not use. Can I only pay for minutes used?

Absolutely. With Broadvox’s GoDomestic product, you only pay for the minutes used, not on a per-trunk basis. You can have as many simultaneous call sessions as your bandwidth can handle. This is very popular for outbound call centers and schools who don’t use their phone lines during parts of the year.

ShoreTel News

ShoreTel 10.1 has recently been released for GA (General Availability), 10.1 includes several new features to enhance your ShoreTel system!

Do I need a static IP address to support SIP trunks?

No, with Broadvox, SIP trunks can be provisioned with a dynamic IP address using registration.

SIP: How to save money on phone bills?

I get so excited about the technology, how to deploy it, what it looks like in a fail-over scenario, etc. I often forget to talk about how to use SIP to save money on phone bills. Cost-savings related to SIP is the number one reason why our ShoreTel and Allworx business is flourishing in this economy. It is also the reason why my company is growing rapidly. Once people can get their head around this concept - the light goes on! SIP trunks can save a business 40% to 70% on their phone bills! So without spewing out a brochure to you, I'll talk to the real-world experiences we've come across and implemented and how to save money on phone bills.

How does 911 work with SIP trunks?

Actually, 911 works very well. With Broadvox, it’s all about the number that is out-pulsed from the customer’s telephone system (which is usually easily configurable in the phone system). The number out-pulsed has to be a 911-registered number with Broadvox. The following examples illustrate this:

Why is Inflow Communications so involved with SIP?

Hello, my name is Travis Dillard. As of the last couple years, I've become very involved with SIP - Session Initiation Protocol technology. In addition to being a prominent SIP provider, my company, Inflow Communications (www.inflowcomm.com), located in Portland, OR, provides business phone systems and implementation services for clients throughout the Northwest. Our IP PBX solutions include ShoreTel and Allworx.

Can I make International calls over my SIP trunk?

Yes. Often for a lot less per minute too! The pricing varies by the country called.

Do SIP providers charge for local calls too?

Many SIP providers will bundle a large number of local calling minutes into a flat price. If the customer exceeds these minutes, they get billed per minute for the additional local minutes. This doesnt sit very well with companies who are used to unlimited local calling. Thats why we like Broadvox. Broadvox will charge a flat rate per SIP trunk with unlimited local calling.

Can I purchase SIP services that give me unlimited long distance?

Yes. Pricing usually depends on the SIP provider and term.

What type of fees and taxes can I expect with SIP trunks?

That varies by the SIP provider and the location of the customer. We usually estimate about 12% of the total monthly billing with Broadvox. However, we’ve seen it higher. Normally the miscellaneous fees and taxes are much less than traditional carriers.

Can I port numbers from any state to my SIP trunks?

Yes, one of the fantastic things about SIP is that you can source or port numbers from any state to your SIP trunks (regardless of where the SIP trunks are terminated). However, there are a few areas in the country where not all numbers can be ported. Check with Access Technologies or an Access Technologies Agent to be sure. This also depends on the SIP provider.

What contractual obligations do I have with SIP trunks?

This depends on the SIP provider. Broadvox allows for month-to-month, 1-year, 2-year, and 3-year terms. Month-to-month contracts require that the customer pay monthly with an automatic credit card deduction.