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Fireside Chat: Navigating Outsourcing Partnerships
In this video, our seasoned panelists from InflowCX and Assembled share valuable insights on effective oversight and governance strategies, highlighting the key challenges faced and […]
Transforming Customer Experience with AI: The Bakkt Story of Partnership and Innovation
Join us for a Fireside Chat as we explore the transformative journey of Bakkt, a company at the forefront of the crypto economy, in redefining […]
Cloud Contact Center
Redefine Your Approach to Customer Experience with a Top-Tier Cloud Contact Center In an increasingly competitive digital world, a brand’s ability to offer a next-level […]
The Evolution and Future of Quality Management in Contact Centers
Quality management in contact centers has seen a significant transformation over the years, transitioning from rudimentary manual monitoring methods to sophisticated technological solutions, bringing us […]
Redefining Customer Experience: The Power of AI in Quality Management
In this video, we explore AI-powered quality management and its transformative role in contact centers. We discuss the capabilities of automation in streamlining processes, improving […]
Safeguarding Your Contact Center with Dan Frasco of Amplix
Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]
San Francisco
InflowCX is your strategic partner in delivering unparalleled customer experiences. With our expertise in innovative customer engagement technologies and processes, you can improve efficiencies and […]
HIPAA Compliant AI is Possible in Healthcare
Technology has always been a means to an end, to get to the right conclusion, destination, or solution faster. As humans, we have gone from […]