General intro to SIP, VoIP, and internet phone systems (Part 2)

This post is part 2 of a 2-part series. Part 1 was posted on Tuesday.
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I’ve been on the technical side of telephony for more than 15 years now – beginning in tactical military communications and phone systems. As you can imagine, I’ve seen incredible changes occur with IP telephony, business phone systems, and VOIP in general. This blog post will give our readers a high-level introduction to VOIP technology and how it has evolved to where it is today. I figure the best way to do this is to give you a glimpse of my own journey down the business telephone systems and VOIP technology road. Note that this might not be an accurate depiction of the history of the telephone system; this is simply my own experience.

Inflow continues to assist local hospitals migrate to Unified Communications

Inflow has just designed and implemented the network infrastructure for Klickitat Valley Health in Goldendale. The impetus behind the project was to prepare their network for the ShoreTel VOIP phone system we’re installing this month. The current network was comprised of disparate, antiquated, non-POE switches. Our engineering team designed and deployed a fully-managed, fully-survivable, VOIP-ready network architecture with Adtran switches and routers.

I don’t want to pay for a trunk I might not use. Can I only pay for minutes used?

Absolutely. With Broadvox’s GoDomestic product, you only pay for the minutes used, not on a per-trunk basis. You can have as many simultaneous call sessions as your bandwidth can handle. This is very popular for outbound call centers and schools who don’t use their phone lines during parts of the year.

ShoreTel News

ShoreTel 10.1 has recently been released for GA (General Availability), 10.1 includes several new features to enhance your ShoreTel system!

Do I need a static IP address to support SIP trunks?

No, with Broadvox, SIP trunks can be provisioned with a dynamic IP address using registration.

SIP: How to save money on phone bills?

I get so excited about the technology, how to deploy it, what it looks like in a fail-over scenario, etc. I often forget to talk about how to use SIP to save money on phone bills. Cost-savings related to SIP is the number one reason why our ShoreTel and Allworx business is flourishing in this economy. It is also the reason why my company is growing rapidly. Once people can get their head around this concept - the light goes on! SIP trunks can save a business 40% to 70% on their phone bills! So without spewing out a brochure to you, I'll talk to the real-world experiences we've come across and implemented and how to save money on phone bills.

How does 911 work with SIP trunks?

Actually, 911 works very well. With Broadvox, it’s all about the number that is out-pulsed from the customer’s telephone system (which is usually easily configurable in the phone system). The number out-pulsed has to be a 911-registered number with Broadvox. The following examples illustrate this:

Why is Inflow Communications so involved with SIP?

Hello, my name is Travis Dillard. As of the last couple years, I've become very involved with SIP - Session Initiation Protocol technology. In addition to being a prominent SIP provider, my company, Inflow Communications (www.inflowcomm.com), located in Portland, OR, provides business phone systems and implementation services for clients throughout the Northwest. Our IP PBX solutions include ShoreTel and Allworx.