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How Happy Are Our Customers Now?

We publish our help desk email support statistics UNFILTERED AND LIVE.
We constantly strive to be better in what we do!

Customer Satisfaction
Average Response Times
Average Resolution Times

Average Answer Times
See How We Are Measuring Up

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UNIFIED COMMUNICATIONS
ShoreTel Customer Support
#1 RATED CUSTOMER SUPPORT

Who is Inflow?

Watch & learn more about Inflow, the Nation’s leader in enterprise communications

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8 Times Faster Guarantee

We despise mediocrity. We guarantee our customers that our response time will be
8 times faster than the industry average or we will pay you on the spot.

CUSTOMER HAPPINESS METRICS
ShoreTel support customers

Updating to ShoreTel Connect? Get the Real Scoop!

Find real-world and real-time information on updating to ShoreTel Connect.

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