"A night and day difference from our previous vendor"
BPM Accounting & Consulting

Experience Award-Winning Service & Support
“With Inflow’s CCSM program, we have completely removed technology as an obstacle to contact center performance.”
Online Trading Academy

Learn About Our CCSM Program
"We found Inflow and feel like we are home again."
Benco Dental

Learn About Our Heart for Service

The #1 Mitel/ShoreTel Platinum Partner in the Nation

At Inflow, we focus exclusively on Unified Communications and Contact Center implementation, support and optimization.

Complimentary ShoreTel & Contact Center Educational Webinars

July 23 | 10:00 AM PDT | PureCloud by Genesys

July 31 | 10:00 AM PDT | See & Influence the Customer Experience as it Happens with Inflow Real Time

August 7 | 10:00 AM PDT | ShoreTel User Training: Communicator Contacts Tab

How Happy Are Our Customers Now?

We publish our help desk email support statistics UNFILTERED AND LIVE.
We constantly strive to be better in what we do!

Customer Satisfaction

Average Response Times

Average Resolution Times

Average Answer Times

See How We Are Measuring Up

Contact Center

UNIFIED COMMUNICATIONS

ShoreTel Customer Support

#1 RATED CUSTOMER SUPPORT

Who is Inflow?

Watch & learn more about Inflow, the Nation’s leader in enterprise communications

8 Times Faster Guarantee

We despise mediocrity. We guarantee our customers that our response time will be
8 times faster than the industry average or we will pay you on the spot.

CUSTOMER HAPPINESS METRICS

ShoreTel support customers

Updating to ShoreTel Connect? Get the Real Scoop!

Find real-world and real-time information on updating to ShoreTel Connect.

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Get in Touch

We are ready to assist you with any business communication needs.