"Inflow put us on a path forward to what a call center should really look like"
BRMS

See our Customer Happiness Metrics
"We found Inflow and feel like we are home again."
Benco Dental

Learn About Our Heart for Service
“With Inflow’s CCSM program, we have completely removed technology as an obstacle to contact center performance.”
Online Trading Academy

Learn About Our CCSM Program

Your Strategic Advisor for Unified Communications & Contact Center Success

Guiding the world’s best organizations by innovating their customer experience through technology, proven methodology & data.

dominos-zillow-thyssenkrupp-driscolls

Learn More About Us

Our Focus Areas

Contact Center

Unified Communications

ShoreTel Customer Support

How Happy Are Our Customers Now?

customer-satisfaction

Customer Satisfaction

Last 100 Ratings

average-wait-time

Wait Time

Support Call

avg-first-response

First Response Time

Support Ticket

We publish our help desk email support statistics UNFILTERED AND LIVE.

See How We Are Measuring Up

Upcoming Educational Events & Webinars

April 3 | 10:00 AM PST | The Rise of RingCentral & UCaaS

April 4 | 10:00 AM PST | Using Artificial Intelligence (AI) As Part Of Your Omni-Channel Strategy

April 9 | 10:00 AM PST | Mitel Connect User Training: Using The Google Apps Integration