Avoid Common Mistakes Before, During and After UC Disaster
By Travis Dillard, Inflow Communications
Last week, we wrote about Heart of Service. It’s a baseline quality that both you and your UC vendor need to have. Besides sharing this with your vendor, it’s just as important to understand your company’s business needs and organization. This involves asking a lot of questions which I’m discussing in my upcoming webinar, The Number One Mistake When Choosing a Unified Communications Solution this November 3rd, 1:30 p.m. PDT.
Helping our clients understand the impact communications has on their company is something we encounter daily. In their recent blog post, ShoreTel outlines common hurdles for business continuity – largely related to misunderstanding company needs and failing to craft a customized plan for your company.… Read the rest