Blog Archives

“They provide a superior product, superior design and superior recommendations…”

We can’t thank Mark enough for taking the time to share his experience working with Inflow Communications to transition from an aging PBX phone system to a VOIP phone system from ShoreTel®. This video is a testament to the ideals and core values that we operate by everyday. Some of the key features we worked with M Financial Group on include a robust disaster recovery solution and flexibility that allows for a bring your own device (BYOD) mobility platform.

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Inflow Welcomes Emerge Communications Northwest

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This week, Inflow is excited to welcome Emerge Communications to the Inflow family of business phone and business communications family.

Emerge has been a member of Portland, Oregon’s telecommunications family for many years, adding their extensive expertise in phone system service and repair to the Inflow brand.

We believe this merger will provide us with additional opportunities to provide value for both Emerge and Inflow customers, increasing our ability to ensure we can provide support for all business technologies as well as enabling our companies to improve our coverage for businesses throughout Portland, Seattle, and the Bay Area.

Inflow can now provide:

We look forward to working with the team at Emerge Communications Northwest and to continue bringing ShoreTel® products to businesses throughout the Pacific Northwest.… Read the rest

Who Benefits Most From Hosted VoIP & Cloud UC?

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There are many organizations that have already benefited by adding a hosted VoIP or cloud UC solution for their business communications needs, but not all businesses are alike; some may have more to gain by going with a hosted solution than others.

So just which companies stand to gain the most by turning to hosted VoIP business services? We’ve outlined some of the top contenders here.

1. Geographically distributed companies and workers: Companies that are lucky enough to have several locations in various geographic areas stand to gain a lot by going with a hosted unified communications solution like ShoreTel Sky®–those that have workers distributed throughout this system and virtually will find hosted unified communications offer a wide degree of flexibility while providing these workers with all the resources they need for effective collaboration.… Read the rest

ShoreTel® Receives “Strong Positive” from Gartner for 4th Consecutive Year

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This week it was announced that ShoreTel® has once again received a “Strong Positive” rating from Gartner Research in the group’s new Marketplace for Unified Communications for SMB Market, North America Report.

This is the fourth consecutive year that ShoreTel has received a Strong Positive, the highest rating available.

This particular report focused primarily on premise-based unified communications for small to medium sized businesses with between 20 and 499 employees. ShoreTel® unified communications maintains an excellent reputation based on its ease of installation and use that has made ShoreTel a clear choice for a diverse range of businesses.

What does this rating mean for Inflow Communications customers? 

The Strong Positive rating reflects both current and prospective customer opinions, and shows that ShoreTel® is viewed as a provider of strategic business communications products and a strong candidate for future unified communications investment dollars.… Read the rest

Flexibility and You: the New Business Communications Model

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For today’s business communications, flexibility is a major driving force when it comes time to evaluate new products or services. It’s also one of the reasons VoIP technology and unified communications platforms have proven so successful in recent years (not to mention the rapid growth of the BYOD, or Bring Your Own Device, phenomenon.

Cell phones, tablet devices, desktop computers, all of these devices are now interchangeable and oftentimes a business will employ all three to conduct business. That’s why innovative new tools–like softphone software and new DECT (Digital Enhanced Cordless Telecommunications) phones that offer phone access from anywhere with an internet connection, and unified communications software that provides a single interface for all business needs including voice, IM, conferencing and email–are drastically changing the way businesses operate.… Read the rest