Packages

Inflow Standard Support Package

• 24 x 7 x 365 telephone and email support for trained personnel
• All software upgrades
• Advanced replacement of critical hardware
• Three-day advanced replacement of telephone sets

Inflow Value Connect Support Package

With Value Connect, we partner with you to assure that the technology provided today can be “Renewed, Refreshed, or Replaced” as required. This revolutionary way of implementing and supporting technology, ensures that you will have emerging technologies as they become available and are needed.

The Value Connect solution provides a new industry standard for consultation, education and special services to let the technology actually make a difference in your business. For a fixed monthly rental fee, you will receive the following:

• All equipment, software, and implementation services required to meet your needs
• Ability to classify the monthly payment as an operational expense (check with your accountant for clarification)
• Ability to add and refresh new technology at any time
• Waiver of labor charges when equipment is added or replaced (under Value Connect provisions)
• Inflow’s ongoing administrator and end-user training services
• Unlimited remote programming changes (during normal business hours)
• Priority service
• Today’s labor rates for the next five years
• All software upgrades
• Advanced hardware replacement, including a system move within the same geographic area
• Ongoing technology consulting
• Equipment refresher with no change to your monthly payment