ShoreTel Deployment, Integration, and Unrivaled Customer Care from Inflow Communications
As the premier ShoreTel reseller, Inflow Communication recognizes that your customers are demanding more from technology than ever before, so it’s vital that you be able to utilize unified communications on your terms.
Would your business be better served by cloud, premise-based, or hybrid unified communications? This can be a difficult choice, because each has its own advantages. Obviously, your ShoreTel deployment will look far different if you’re a brand-new start-up as opposed to a multi-national corporation with offices all over the globe.
At Inflow Communications, we put our highly-focused toolset to work for you. By focusing exclusively on ShoreTel’s industry-leading unified communications products, we can help you modernize how your business communicates internally and externally.
Arguably the biggest advantage of working with us is that you get to choose what works best for your business needs while enjoying the most innovative customer service available to ShoreTel users. We’ve even been recognized by ShoreTel, being named their 2015 recipient of the ShoreTel Global Contact Center Partner.
Ready find out more about why we are fast becoming the ShoreTel reseller of choice for some of the biggest names in business? Contact us at (206) 204-9621 to speak with an advanced certified engineer, and get started with the design and integration of your own modern unified communications system from ShoreTel.
Choosing the ShoreTel Products that Best Fit Your Needs
Because we are a reseller working exclusively with ShoreTel, we have an intimate knowledge of their full line of products, including Enterprise Call Center. We install a ShoreTel system on average of once per week, which gives us the real-world experience needed to help you select the products that will best fit your needs.
No matter what style of ShoreTel deployment you choose, you will have total access to the entire ShoreTel suite of unified communications products, so choosing the system that best fits your business has never been easier.
ShoreTel Connect Cloud is a cloud based unified communications service that includes:
• Fully managed cloud services that allow vital internal resources to be used elsewhere
• Monthly services that avoid large capital expenditures for equipment and maintenance
• Scalability which allows services and new offices to be added quickly
Shore Tel Connect On Site is a premise based service that includes:
Shore Tel Connect On Site is a premise based service that includes:
• Easy integration with a variety of current business systems like CRM, ERP, and others
• Increased security by giving you control over your phone number and carrier
• The ability to promote business continuity by designing customized recovery solutions into the ShoreTel System
ShoreTel Connect Hybrid is especially attractive because:
• You can deploy your ShoreTel Unified Communications on your own terms
• You have the freedom to keep some offices on-site and others in the cloud
• Seamless communication between offices is maintained with direct dialing and feature transparency
As the leading ShoreTel reseller in the region, we’ve walked numerous businesses though all of the necessary considerations when choosing a new communications solution. Additionally, your system will be backed by full hardware and software maintenance, easy upgrades, and ongoing training for users. In this way, we help you maximize your ShoreTel Connect Cloud, ShoreTel Connect On Site, and ShoreTel Connect Hybrid products and services.
Real Time unified Communications with ShoreTel Products and Inflow’s Innovation
By combining our technological knowledge and proficiency as a ShoreTel reseller, we make it possible to integrate all aspects of real time communication. Our full service approach means we can supply all networking components and hardware, plus IT service, providing you with the seamless integration of:
• Instant messaging
• Video conferencing
• Presence information
• Data sharing
• Call control
• Unified messaging
In turn, your clients are provided with a better overall experience, as real time interaction facilitates efficiency, which in turn cuts back on waste. This eliminates unnecessary emails and phone tag, replacing it with interactive directories and live data acquisition.
Why Choose Inflow as Your ShoreTel Reseller?
First and foremost, we recognize that your business is different than any other. You require technology that aligns with your business objectives, and the ability to use it to its maximum potential. The only way to maintain consistency with any product, including ShoreTel products, is to offer real time support that ensures your communications are never interrupted.
While it’s common for every business to tout their level of customer service, Inflow Communications is a ShoreTel reseller that backs up these claims by providing innovative customer support acknowledged directly by ShoreTel
As the lone recipient of the ShoreTel Global Contact Center Partner Award out of a field of 600, we can back up our claims that we are doing something that truly works for our clients. We are so proud of our ShoreTel customer care, we supply our own satisfaction metrics for anyone to view.
From design to deployment, and on into the future as you further refine your ShoreTel suite and train your personnel in its effective use, we will be at your side 24 hours a day, 7 days a week, 365 days a year. If you have a problem during business hours we will answer our phone within 3 rings, and if it’s after hours we will return your call in under an hour on all major ShoreTel issues.
Contact the Leading ShoreTel Reseller Today
Are ready to modernize the way your business communicates? Contact us today and find out why we are the most trusted ShoreTel reseller in the region. Call (206) 204-9621 and get more information about our services and products, including:
• ShoreTel Connect On Site
• ShoreTel Connect Cloud
• ShoreTel Connect Hybrid
• ShoreTel Enterprise Contact Center
• Contact Center for Cloud and Microsoft Skype for Business
• InContact – The leading Contact Center for Cloud and Microsoft Skype for Business
• Video Conferencing
• Network infrastructure
An advanced certified engineer is standing by to help you get started immediately.
Ready find out more about why we are fast becoming the ShoreTel reseller of choice for some of the biggest names in business?
Contact us at (206) 204-9621
to speak with an advanced certified engineer, and get started with the design and integration of your own modern unified communications system from ShoreTel.
Your Strategic Advisor for Unified Communications & Contact Center Success
Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies.
Supporting Over 200,000 Endpoints Around the World
- Inflow Communications Named Genesys Gold Partner
- Los Angeles Pacific University Q&A: Cloud Contact Center Solutions Success Story
- 2018 By the Numbers
- Top Metrics & Trends in 2018 Contact Center Consulting Engagements
- Q&A with Northstar Memorial Group – How ShoreTel Cloud and Cloud Contact Center Services Became the Deciding Factor