ShoreTel® Unified Communications
What is Unified Communications?
Unified Communication is a spectrum of capabilities designed to increase productivity and collaboration among users across a variety of mediums. Including:
- Presence - a key component of ShoreTel® Unified Communications. It enables you to find the best person available for live contact, and also shows you the state of the receiver so you can choose the best or richest mode of communications.
- Mobility - the ability to communicate using any device no matter where you are.
- Unified Messaging - the integration of e-mail, voicemail, and ultimately video mail, using existing enterprise contact directories as a common database.
- Video - brings a new dimension to traditional voice calling by letting users “meet” face-to-face with remote individuals from wherever they happen to be.
“Inflow is honored to have been named a ShoreTel® Gold Champion Partner.”
What Does Unified Communications Mean for my business?
Inflow Communications focuses on designing solutions that integrate voice, instant messaging, video, email, fax, presence, mobile devices, and business applications into one medium that will improve efficiencies, save money, and improve our client’s image. This is commonly referred to as “Unified Communications.”