ShoreTel® Business Communications Products
ShoreTel®, Inc. is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. ShoreTel® offers organizations of all sizes integrated voice, video, data, and mobile communications on an open, distributed IP architecture that significantly reduces the complexity and costs associated with other solutions. Feature-rich ShoreTel® systems offer the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry.
ShoreTel®’s unified communications deliver voice, mobility and contact center capabilities to enterprises of all sizes, combining a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system.
IP Phone Systems – ShoreTel®’s IP phone system is built from the ground up and designed to be the easiest to use and easiest to manage full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations.
- Distributed Architecture
- Centralized Management
- Unified Messaging
- Seamless Integration
Mobility – With a variety of smartphones and tablets being used for business communications, it has become increasingly important to integrate these devices into existing communication infrastructures securely and cost-effectively while enabling the mobile workforce to be more productive.
ShoreTel® Mobility extends voice and unified communications (UC) applications to a wide range of mobile platforms including Android, BlackBerry, iPhone and Nokia, while integrating with major PBX and UC systems – including Cisco, Avaya, Nortel, ShoreTel and Microsoft.
Conferencing - ShoreTel® Conferencing makes conferencing universally accessible to include even those who have only occasional need for it. Dial-in conferencing enhances collaboration across the entire organization.
- Let your users manage themselves
- Unmatched audio quality
- Dial-in and dial-out conferencing
- Zero touch web conferencing
- Instant recording
Contact Center - Customers expect higher levels of service than ever, and multi-site contact centers are frequently the norm these days. Built on the highly reliable voice capabilities of our on-premise unified communications system, ShoreTel®’s Contact Center solution easily connects internal and external customers to the right agent at the right time.