OUR STORY: FROM PORTLAND TO THE WORLD
Inflow Communications is a national leader in ShoreTel Unified Communications and Contact Centers Solutions. Founded in 1997, Inflow has offices in Portland, Seattle, Dallas, LA and the Bay Area and is one of the nation’s top Unified Communications providers in today’s market. With over 100,000 endpoints under Inflow’s innovative support plans around the world, Inflow is dedicated to knowledge and innovation. Unrivaled in ShoreTel customer support, Inflow is in ShoreTel’s top 2% in global customer satisfaction and is ShoreTel’s fastest growing partner in the world.
Take a look at our stats – we don’t have a score of 99% happy customers for nothing. What’s more, we guarantee to respond 8 times faster than industry to any ShoreTel related issues and are committed to a 3-ring answer policy.
Inflow focuses strictly on providing the highest quality communication products and services. By partnering with Inflow, you can expect the highest level of consultation, implementation and support expertise available in the industry.
MEET OUR PRESIDENT TRAVIS DILLARD
Travis Dillard joined Inflow in 2006 and began shaping it to be what it is today: a firm that strives to be the most focused and competent Unified Communications provider in the nation. Travis has been in the technical communications field for over 20 years. His career started in the United States Air Force, traveling the world as a Combat Communications Technician focusing on tactical voice, Satellite Communications, and global Wide Area Networks.
Travis earned his BS in Business while in the Air Force from Embry Riddle Aeronautical University, graduating Suma Cum Lade. Upon leaving the military, he founded Packet Network Architects (PNA), a Northwest Wide Area Network (WAN) integrator that specialized in Voice over IP and Frame Relay technologies. He sold PNA in 2001 and filled the Director of Sales and Marketing role for Accolade Technologies, a Northwest Integrator of voice, video and data, specializing in Avaya communications systems.
In 2009 Travis became President and owner of Inflow and hasn’t looked back.
Close to 100,000
endpoints around the world
- Part 1 Self-Service Customer Service: What Can Contact Centers Learn From Real Estate –
- Upgrading to ShoreTel Connect – January 2017
- ShoreTel K12 Emergency Notifications & 911
- ShoreTel 911 Functionality – What’s your Emergency… and Location?
- Walking the Walk: Why no job is too big for Inflow in 2017