PORTLAND, Ore., October 26, 2016 – Inflow Communications Inc., headquartered in Portland, Oregon announced today the release of their Knowledge Base Portal. As the company continues to lead the way as an educational resource for all things Unified Communications and Contact Center, this massive library will serve as a platform for industry experts to provide up-to-date information on Contact Center developments, help solve technical ShoreTel challenges, and educate their customers on the products, software, and applications in the industry.