That’s great news for workers, who no longer need to be tied down to their desks at work in order to be productive employees, but it does come with a few complications–mainly, how can these workers get the same business communications experience as their desk-bound counterparts?
The answer lies in the growing popularity of mobility and mobile unified communications. Thanks to the BYOD trend (employees increasingly wanting to bring their own devices to use for both personal and work applications), this shift is quickly growing to be the norm for enterprise business communications.
In order to make this a reality, including:
- Voice
- Video
- Data
- IM
Businesses have already begun to increase the demand for mobile unified communications by providing employees with tablet devices in place of a traditional desktop or even laptop computers. ShoreTel Mobility has made the switch to mobile UC a snap, by integrating all applications with one user-friendly interface that matches the same experience they would have if they were at their desks in the office.
Enterprise leadership can rest easier with additional features that allow users to maintain multiple phone numbers from one device, so those on the receiving line are still getting calls from a corporate identity rather than a user’s personal phone number. Call reporting has also improved, providing business managers with the tools to monitor and analyze call performance for employees.
With Mobility tools like ShoreTel® Mobility making the mobile unified communications experience as seamless as the desktop, we don’t anticipate any rush for workers to get back to the office!
